Navient Login My Account, Federal Student Loans & Password Recovery
To help you manage the repayment of loans from Education Solutions, Navient Login My Account offers finance and business processing for investors.
Espuebla’s Summary
- There are two options to access the Navient student loans mobile app for iOS and Android: the App Store and Google Play.
- Different student loan forgiveness programs come in different forms.
- When you have tech issues related to digital banking, you can contact the customer service.
Navient Student Loans Login Online Account
There are now two ways to log in: through a browser and through an application. Both of these processes require an internet-connected smartphone, tablet, laptop, or desktop computer.
Sign In By Website
If you already have a Navient account but are unsure how to access it, follow the precise instructions listed below by Espuebla and carry out the following:
- Click here to see the official Navient Loans page: https://navient.com
- In the top right corner of the screen, click “Log In.”
- When the login screen appears, enter your User ID and Password in the blank fields there before clicking “Log In.”
Note: You can check the “Remember My User ID” box to store the login for the future time.

Sign In With The Mobile App
- Launch the app after downloading it to your phone.
- Please complete the fields with your account information.
- To finish signing, click “Log In” at the bottom of the page.
Note: There are two options to access the Navient student loans mobile app for iOS and Android: the App Store and Google Play.
You may easily and securely manage your loans using the online application. Additionally, it is frequently updated to enable you to rapidly update your loan(s) whenever and wherever you are. Simply log in using the credentials for your current account, then use the app to:
- Check the balance and activities.
- Make payments
- Online statements and transaction history are available.
How Do I Retrieve My Forgotten Navient Account Username Or Password?
Reset User ID
- Visit the homepage of Navient using a dependable browser.
- Next, in the login section for the account, click “Forgot Username.”
- You must input your Social Security number, account number, and date of birth on the orientation page to validate your account details.
- After that, click “Submit” to complete.

Recover Password
- Go to the Navient Education Loans website.
- Select “Forgot Password” to access a new interface after that.
- Give security details, as in the example above.
- Check the information you supply and transmit it to the system.

How Do I Sign Up For A New Navient Loan Account?
To create a Navient student loan account, adhere to the instructions below. You cannot register until you have provided your credit card number or other personal information.
Step 1: Access The Registration Page
To go to a different page, click the “Register” button in the login box area.
Step 2: Verify Your Credential
To be recognized, you must divulge personal information. consists of 4 easy stages; press the “Next” button to complete each one.
Step 3: Done
You will be taken to the login page once you have finished the registration process. To manage your account, log in right away.

About Navient
A US corporation called Navient offers services and collects student loans. Its headquarters are in Wilmington, Delaware. The partnership, Sallie Mae Bank and Navient, was established in 2014 to manage almost $300 billion in education loan debt for more than 12 million loans.
Student Loans Forgiveness
This type, depending on how it is utilized or how carefully it is studied, can be a huge financial burden or a great investment in your future. If you currently have a student loan or are considering applying for one, you should be aware of your eligibility for student debt forgiveness.
Request a student loan waiver
Different student loan forgiveness programs come in different forms. Most of the time, you accurately fill out the application and send it to your lender. Your debt is immediately forgiven when it approaches maturity if you incorporate loan forgiveness in your repayment strategy.
How To Contact Navient Customer Service?
Federal Family Education Loan Program (FFELP)
Your federal loans will be put into a Standard Repayment Plan when they are due and enter repayment. You’ll pay less over time with this method than with any other, and it’s the quickest way to pay back your loans.
- Call at 888-272-5543, from Monday to Thursday from 8 am to 9 pm and Friday from 8 am to 8 pm ET.
- TDD: 877-713-3833
- Fax Number: 800-848-1949
- International Fax Number: 001-570-821-6585
- Loan Payments: Navient, P.O. Box 9533 Wilkes-Barre, PA 18773-9533
- Cosigner Loan Payments: Navient | P.O. Box 9555 | Wilkes-Barre, PA 18773-9555
- General Correspondence and Submitting Documents: Navient, P.O. Box 9500 Wilkes-Barre, PA 18773-9500
Private Student Loans
They support a number of private student loan programs, each of which has its own unique loan arrangements, all of which are clearly stated in your loan agreement and originated by various lending institutions. Read the terms and conditions, the lender’s current rules and processes, as well as the borrower’s financial circumstances, in order to understand my student loans. When you have tech issues related to digital banking, you can contact:
- Call the Navient support department toll-free at 888-272-5543 when you have problems with technology about digital banking.
- Fax Number: 800-443-9723
- International Fax Number: 001-317-841-1713
- Loan Payments: Navient, P.O. Box 9000, Wilkes-Barre, PA 18773-9000
- Cosigners, please be sure to send your payments to the cosigner payment address.
- Cosigner Loan Payments: Navient, P.O. Box 9988, Wilkes-Barre, PA 18773-9988
- General Correspondence and Submitting Documents: Navient | P.O. Box 9640 | Wilkes-Barre, PA 18773-9640
Military Service Members
During your time serving in the National Guard or another Reserve Component related to war, successful contingency operations, or national emergencies on or before being called to active duty, if you are enrolled at least half-time, you may be eligible to defer payments on your federal student loans for 13 months. Within six months, at a school that qualifies.
- Call us toll-free at 855-284-4879, Monday through Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET.
- International phone number: Toll-free 001-888-272-5543 or 001-317-570-7397 (charges apply)
- Email: militarybenefits@navient.com
- Mailbox: Navient | P.O. Box 9500 | Wilkes-Barre, PA 18773-9500
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